Frequently Asked Questions
- How can I contact you?
- Email Contact Support or call ToySplash representatives Toll Free: 1-877-734-2458 or 724-925-5600 (Monday-Friday 8:00 AM – 7:00 PM EST, Saturday 10:00 AM - 5:00 PM EST)
- What Does Toysplash Charge For Shipping?
- We reserve the right to choose the best shipping method for any free shipping promotions based on cost. Free shipping promotions do not apply to custom products or to orders that must be shipped by freight due to the quantity/size of items. Free shipping promotions also exclude orders shipping to Alaska, Hawaii, APO and FPO addresses, U.S. territories, and Canada.
- What Are The Payment Options?
- ToySplash accepts Visa, Mastercard, Discover, Mastercard, and Paypal.
- Does Toysplash Ship Internationally?
- ToySplash can only ship to the United States and Canada at this time.
- When Will My Order Ship?
- Most orders that ship ground usually ship the same business day if placed before 3:00PM EST and the items are in stock. Orders that ship economy will ship within two business days if placed before 3:00PM EST and the items are in stock.